FIX: Sims 4 not working / responding on Windows 10/11

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into agreement this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more than

Updated:

Posted: Oct 2020

  • The Sims iv was a hugely popular life simulation game when it was released in 2014.
  • Unfortunately, users complained about bug with playing The Sims 4 on Windows x.
  • If you take whatsoever other problems with your games, visit our Gaming Troubleshooting page.
  • Gaming is a huge digital realm but we captured the most exciting part in our Gaming Hub.

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Windows x offers all sorts of improvements to its users, simply despite the improvements, Windows ten isn't a perfect operating organization, and at that place are some issues from fourth dimension to fourth dimension.

Ane of these issues is related to a video game called Sims 4, and users report that they can't play Sims iv on Windows x.

How can I fix Sims 4 bug in Windows 10?

The Sims 4 is a dandy game, just many users reported that they can't play Sims iv on their PC. Speaking of The Sims 4, users reported the post-obit issues:

  • Sims iv play button greyed out – Many users reported that they can't play Sims considering the play push button is grayed out. This can be an abrasive trouble, merely you should be able to set it with i of our solutions.
  • Sims 4 won't open in Origin – If Sims four can't get-go in Origin, the trouble might be your game enshroud. Simply clear the Origin cache and bank check if that solves the event.
  • Tin't play Sims four because of video card – If you tin't play Sims 4 due to your video bill of fare, make sure that you take the latest drivers installed. In improver, be sure that you lot're using the only dedicated graphics bill of fare to run Sims 4.
  • Sims 4 non responding, working, opening, loading – If Sims 4 won't run on your PC, you need to be sure that you take the necessary DirectX and C++ Redistributables installed. Y'all can install these components from the Sims 4 installation directory.
  • Sims 4 crashing, freezing – Another mutual problem with The Sims 4 is frequent crashing and freezing. This is most likely acquired by your settings, only afterward changing them the issue should be resolved.

At that place's nothing more frustrating than buying a video game and not being able to play it.

Users report that Sims four stops working all of the sudden, and this can be quite frustrating, simply there are a few solutions to this issue.

1. Update your graphics menu drivers

If you can't play Sims iv on your PC, the issue might be related to your graphics card drivers. Outdated drivers can cause your game to crash and feel various issues.

To fix this consequence, be certain that you update your graphics bill of fare drivers. And the easiest way of doing that is by using a specialized software solution similar DriverFix.

It's a lot easier to use and a lot safer because if you're trying to detect the drivers on the manufacturer's site at that place is e'er the possibility of installing the wrong commuter.

Begin by downloading and installing the DriverFix tool. It will be over in but a few seconds and and then it starts automatically looking for driver issues on your organization.

When the process is over (also just a few seconds), you become a report with all the drivers and recommended ones for installation.

The only thing left to practice after that is to click on Update Allif you want to install all of them or just select the ones you are interested in past checking their corresponding boxes and striking the Update button for each.

DriverFix

DriverFix

The graphics card should be fixed up after y'all install the drivers using DriverFix. Information technology's all automatic!

2. Exclude the game folder from your Antivirus

This is sometimes an issue with antivirus software, and so the all-time solution is to add your Sims 4 installation directory to the exclusion listing.

This is different for each antivirus software, so you'll have to find how to do it for your antivirus.

In addition, yous tin can turn off your antivirus software temporarily. This might non be the best solution for some users, especially if you're heavily concerned almost your safety.

In some cases, you might have to switch to a different antivirus solution in club to fix the trouble.

A compatible antivirus won't interfere with your installed software and it only uses minimal resources from your PC.

So an first-class tool not only does not interfere with your gaming but it actually detects when you commencement playing and stops any popular-ups, enhances the visual settings, and blocks unimportant apps.

3. Delete the .txt files from your Sims 4 binder

  1. Go to the following folder: C:UsersYOUDocumentsElectronic ArtsThe Sims 4
  2. Discover lastCrash.txt and lastException.txt files and delete them.
  3. After yous've deleted those files try running Sims 4 again.

4. Motion the Sims 4 binder

  1. Navigate to the following path: C:UsersYOUDocumentsElectronic ArtsThe Sims 4
  2. Right-click the binder and choose Cut.
  3. Go to your desktop, right-click information technology, and printing Paste.

Note: This binder contains all your saved games, and after y'all've moved it, the game will recreate it afterward y'all offset it again.

Unfortunately, past doing this, you'll delete all your saved games and game progress, but the trouble will exist solved.

However, if the problem notwithstanding exists, the Sims 4 saves folder is not an effect, and then you can supplant the newly created Sims iv folder with the one from your desktop, to get your game progress dorsum.

5. Turn off the Proxy servers

  1. Search for inetcpl.cpl and select it from the listing of results.
  2. Go to the Connections tab and printing the LAN Settings button in the Local Expanse Network (LAN) settings section.
    Sims 4 not responding
  3. Uncheck Use a proxy server for your LAN. Click Employ and OK to save the changes.
    Sims 4 crashing

Proxy servers won't plow off? Check our guide to set this issue similar a real technician

half dozen. Exclude game files from Data Execution Prevention

  1. Press Windows Key + S and enter system settings. Select View advanced system settings from the results.
  2. Click on the Settings push button in the Operation section.
    Sims 4 play button greyed out
  3. Click the Data Execution Prevention tab, select the Plow on DEP for all programs and services except those I select option, then click the Add together button.
    Sims 4 won't open in Origin
  4. Add all .exe files from the following path: C:Plan Files (x86)Electronic ArtsThe Sims 4GameBin
  5. Click OK to save the changes.

7. Alter the Process Affinity

  1. Brand sure that the Sims four is running. You tin can printing Alt-Tab to switch from the game back to your desktop.
  2. Press Ctrl + Shift + Esc to start Task Manager.
  3. Go to the Details tab. Find the Sims 4 process, right-click it, and select Set affinity.
    Sims 4 play button greyed out
  4. Select only i CPU. Click OK and close the Task Managing director.
    Sims 4 won't open in Origin

Note: If this solution works, y'all'll need to echo it every time you start Sims four.

8. Change the command-line arguments

  1. Start Origin.
  2. Go to My Games section and right-click Sims 4.
  3. Cull Properties.
  4. Find the Command-Line Arguments textbox and enter -w und.
  5. Click Apply to relieve your changes.

nine. Modify the graphic settings

  1. In the Search bar type control panel and select Command Panel from the listing.
  2. Type Control PanelAll Control Console Items and press Enter.
    Sims 4 won't open in Origin
  3. All Control Panel items should exist displayed. Notice Intel Graphics and Media and click it.
  4. Click Advanced settings and then 3D.
  5. Change the 3D Quality settings.
  6. Click on Ability, and modify the Ability Setting to Maximum Functioning.
  7. Click Apply to save the changes.

Sims 4 won't even launch? We have your back with this complete guide

10. Launch the game in compatibility mode

  1. Right-click the Sims 4 shortcut and select Properties from the menu.
    Sims 4 not working
  2. Go to the Compatibility tab, check Run this plan in compatibility mode for and select Run this program as administrator.Sims 4 freezing
  3. Click Use and then OK.

11. Clear the Origin cache

  1. Open File Explorer.
  2. Click the View tab in File Explorer and check Hidden items.
  3. Navigate to the post-obit path and delete all files and directories except for LocalContent: C:ProgramDataOrigin
  4. Navigate to the post-obit directory, locate Origin folder and delete all files from information technology: C:Users<username>AppDataLocal
  5. Lastly, navigate to the following directory, locate the Origin folder and remove all files and directories from it: C:Users <username> AppDataRoaming

12. Motility your mods to a unlike directory

  1. Create a new mods folder for Sims iv.
  2. Move mods one by ane or in groups from your Desktop to the new mods directory.
  3. You should exist able to find the problematic mod that is preventing y'all from running the game.

That would exist all, equally you tin see, we offered you lot a big list of solutions, as we hope that at least one of them volition be helpful. If y'all have whatever comments or questions, just attain to the comment section below.